Dynalivery Customer Service

Harmoni (formerly Parallel Crystal) Frequently Asked Questions

You can search the FAQ pages.

What is the current version of Parallel Crystal/Harmoni?
FAQ# 30-11080103
Updated 10/07/04

Recommended Reading List for Harmoni administrators
FAQ# 10-07080401
Updated 07/08/04

Compatibility with Websphere 5
FAQ# 10-07080402
Updated 08/13/04

Major API Changes from PCRE 2.7.x/3.7.x to Harmoni 1.0
FAQ# 10-02090401
Updated 02/12/04

Transition from PCRE 2.7.x/3.7.x to Harmoni 1.0 For Java Customers
FAQ# 26-02090402
Updated 02/13/04

Transition from PCRE 2.7.x/3.7.x to Harmoni 1.0 For .NET and COM Customers
FAQ# 26-02090403
Updated 10/18/04

Are products like Actuate and Crystal Enterprise truly compatible with J2EE (Java2 Enterprise Edition) application servers like BEA WebLogic, IBM WebSphere, and others?
FAQ# 26-09180201
Updated 09/18/02

Can I use Data Object Reporting (DOR) with JDK/JRE 1.4.x series from Sun?
FAQ# 27-05090303
Updated 05/09/03

Can I use JBoss 3.2 with Parallel Crystal 2.7.1/3.7.1?
FAQ# 27-05080302
Updated 05/08/03

How do I change the run-time ORB to JacORB?
FAQ# 27-05080301
Updated 05/08/03

How to interface Crystal Reports 7 with current Oracle versions via ODBC
FAQ# 27-04080301
Updated 04/08/03

What are the advantages of using the Priority Manager in PCRE v2.7/3.7
FAQ# 27-07180202
Updated 07/18/02

All Customers Using PCRE v3.6+: must obtain a copy of Crystal Reports 8.5.0.217 Developer Edition
FAQ# 36-07010201
Updated 07/01/02

What is the recommended reading list for PCRE report server administrators?
FAQ# 26-06110202
Updated 06/11/02

Subreport Management: Includes logon, changing data sources and parameters
FAQ# 26-05310203
Updated 05/31/02

PCRE v2.6 to PCRE v2.7 Upgrade Procedure For COM Customers
FAQ# 26-05090204
Updated 12/08/03

PCRE v2.6 to PCRE v2.7 Upgrade Procedure For Java Customers
FAQ# 26-05090202
Updated 6/25/04

Major API Changes from PCRE v2.6 to v2.7
FAQ# 26-05090201
Updated 05/09/02

What are some of the conditions that can cause the "Cannot Open SQL Server" error message?
FAQ# 26-04250203
Updated 08/23/02

What extra configurations may be necessary for long running reports under IBM WebSphere?
FAQ# 26-04010202
Updated 04/01/02

Is it possible to write multi-threaded Visual Basic applications that call Parallel Crystal?
FAQ# 26-04010201
Updated 07/15/02

Where does Parallel Crystal write its temporary files (TEMP) files?
FAQ# 26-03250205
Updated 03/25/02

What Crystal Reports features are in the Dynalivery downloadable samples?
FAQ# 26-03250204
Updated 03/25/02

Why did Dynalivery select TAO as its primary Object Request Broker (ORB)?
FAQ# 26-03250203
Updated 03/25/02

Can I use Parallel Crystal with Windows 2000?
FAQ# 26-03250202
Updated 05/17/02

What are the options for monitoring the status of a Parallel Crystal report server?
FAQ# 26-03250201
Updated 03/25/02

What is the CORBA.TRANSIENT error in the context of PCRE applications?
FAQ# 26-02150204
Updated 02/15/02

Are there any limitations in using Comma Separated Value (CSV), Excel (XLS) or dBase (DBF) files as a data source for reports executed by Parallel Crystal?
FAQ# 26-02050202
Updated 02/05/02

Should I Use a Dictionary file or Query Files With My Reports?
FAQ# 26-02040201
Updated 02/04/02

Windows 2000 with Active Directory and Parallel Crystal v2.6/3.6 and above.
FAQ# 26-01230203
Updated 12/16/03

How can I integrate PCRE versions based on CORBA GIOP 1.2 with SilverStream 3.5 and 3.7?
FAQ# 26-12190102
Updated 07/26/02

PDF Font Issues: Why are my fonts being replaced with Courier? and What is a "Serious Font Error"?
FAQ# 26-01040202
Updated 03/13/02

PDF Formatting Issues: Margins look too big. Type in subreport is wrong size. Poor image quality.
Margins are not consistent when report template is run to PDF from a different report server.
FAQ# 26-01040201
Updated 11/13/02

What is the recommended method for passing parameters?
FAQ# 26-12200103
Updated 03/28/02

Is it possible to send a report directly to multiple printers both local and remote?
FAQ# 24-12180101
Updated 01/17/02

How does Parallel Crystal Rely on the Microsoft Data Access Components (MDAC)?
FAQ# 26-11260104
Updated 11/26/01

Debugging Utilities: Download Dynalivery's custom debugging utilities here.
FAQ# 26-11050101
Updated 6/12/04

New Customer Using PCRE v2.6+: must obtain a copy of Crystal Reports 7.0.1.100
FAQ# 26-11050102
Updated 11/05/01

Major API Changes from PCRE v2.4 to v2.5
FAQ# 25-07240101
Updated 7/24/01

Major API Changes from PCRE v2.5 to v2.6
FAQ# 26-09170101
Updated 9/17/01

Major API Changes From PCRE v2.4 to v 2.6
FAQ# 26-09240101
Updated 9/24/01

PCRE v2.4 to PCRE v 2.5 Upgrade Procedure For COM Customers
FAQ# 25-07240102
Updated 02/06/02

PCRE v2.4 to PCRE v 2.5 Upgrade Procedure For Java Customers
FAQ# 25-07240101
Updated 02/06/02

PCRE v2.5 to PCRE v 2.6 Upgrade Procedure For COM Customers
FAQ# 26-09180102
Updated 02/06/02

PCRE v2.5 to PCRE v 2.6 Upgrade Procedure For Java Customers
FAQ# 26-09180101
Updated 02/06/02

PCRE v2.4 to PCRE v 2.6 Upgrade Procedure For COM Customers
FAQ# 26-09180104
Updated 02/06/02

PCRE v2.4 to PCRE v 2.6 Upgrade Procedure For Java Customers
FAQ# 26-09180103
Updated 02/06/02

Database LogOn: Native, ODBC and DOR
FAQ# 25-09100103
Updated 8/22/01

What is a Web/Portal server?
FAQ# 25-09100102
Updated 06/25/02

Why do I get only 16,363 rows when I export to Excel?
FAQ# 25-08220103
Updated 8/22/01

Is it possible to control the final HTML formatting of a report?
FAQ# 25-08220102
Updated 8/22/01

Is it Possible to Control the Final Excel Formatting of a Report?
FAQ# 25-08220101
Updated 8/22/01

Role of File Return
FAQ# 25-06290102
Updated 5/10/02

Parallel Crystal Installation Validation: (Outside of the Web/Portal Server)
FAQ# 25-06290101
Updated 5/20/03

Gatekeeper Error: “Cannot start GateKeeper: process failure 2”
FAQ# 24-05200105
Updated 5/31/01

Identifying the IOR Port: (PCRE Gateway Error Not a valid IOR)
FAQ# 24-05200103
Updated 5/21/01

Fixing PDF Printing Issues: Explanations to These Common Errors:
“unable to get report printer settings” “low system resource” “distiller not installed” “unable to get length of PCRE Printer Value” “Error obtaining port/driver for printer PCRE Printer” and “Error: impGetPrinterInfoWin: Unable to open printer PCRE Printer”
FAQ# 24-05200102
Updated 01/14/03

Simple Sample Code: For connecting to Parallel Crystal
FAQ# 24-04200108
Updated 6/1/01

Parallel Crystal Behind a Firewall: Considerations and Suggestions to Make it Work.
FAQ# 24-04200107
Updated 4/25/01

Error or Blank Page: When Viewing Redirected PDF in IE 3.0 or Later
FAQ# 24-04200106
Updated 4/23/01

Creating a Data Object Report (DOR) in PCRE v2.4: How to Create Report Templates and Java Source Code for Use with (DOR)
FAQ# 24-04200105
Updated 4/6/01

Hardware Requirements: Entry-Level Dual CPU Report Server
FAQ# 24-04200104
Updated 4/4/01

Defective Microsoft SQL Database Driver: Native Database Driver that Ships with Crystal Reports 7.0.100.
FAQ# 24-04200103
Updated 9/19/02

Database Normalization: An Introduction to Database Normalization
FAQ# 24-04200102
Updated 4/3/01

Job Scheduling
FAQ# 24-04200101
Updated 4/1/01

Java Development Kits (JDK) Compatibility Notes
FAQ# 24-03200101
Updated 3/26/01

Dynalivery to expand its support of reporting tools beyond Crystal Reports:
Parallel Crystal becomes independent of OEM source code from Crystal Decisions
FAQ# 30-10250101
Updated 10/25/01

Do Dynalivery customers need to purchase a Crystal Broadcast License (CBL) from Crystal Decisions in order to use Parallel Crystal?
FAQ# 26-02070203
Updated 10/9/02